FAQ
(1) Do you have a shop?
No, we do not have a physical shop. However, we do offer online ordering and shipping worldwide.
(2) Is shipping free?
Yes, shipping is free for orders within Medina. For orders outside of Medina, shipping is calculated at checkout.
(3) Do you have a farm?
Yes, we have a dates farm in Medina, Saudi Arabia.
(4) Do you have any services for pilgrims?
Yes, we have special offer for pilgrims, including:
Discount and Free shipping
(5) Do you export dates worldwide?
Yes, we export dates to over 12 countries around the world.
(6) Can we get occasional offers?
Yes, we offer occasional offers on our dates To be the first to know about our latest offers, Follow our social media accounts
(7) Do you have any other products besides dates?
No not yet
We are just focused on dates
(8) Is online ordering available?
Yes, online ordering is available 24/7. To place an order, simply visit our website and add the desired products to your cart. Once you have completed your order,
(9) Can we meet you face to face?
No, we do not offer face-to-face meetings.
But we offer a meeting on a business purpose
(10) How many varieties of dates do you have?
We have over 12 varieties of dates, including: Ajwa, Amber, Medjool, Mabroom, Mashrook, Safawi, Sugahi, Sukkary, Khalas, Kudriy, Barni, Ruthana
(11) How long does it take for an order to be delivered?
Domestic orders typically take 2-4 business days to be delivered. International orders typically take 8-13 days to be delivered.
(12) Can we get custom packaging?
Yes, we can provide custom packaging for your orders. To request custom packaging, please contact us.